If you are reading today’s post, most likely you have clicked a link… so thank you. Thank you for your interest in our company and your time getting to know what we stand for.. and what we won’t. The one major take away from my time in business is that time is the one thing that we can’t get more of, no matter how much we hope or how much we have to spend… so we truly appreciate allowing us some of yours.
When it comes to matters of the heart, we have all been advised at one time or another to take our time and be patient. Well, if previous dealings in the romantic arena are any clue to how things of an important nature should move forward, the same advice might also have value in a relationship where trust is required. This level of trust includes relationships with someone who has been hired to come into your home or has been granted approval to access your property.
Trust is earned, not given.
If you are going to work with our team at CabinCareWNC, there are a few key things that are important to us. One of the most important is that we need to know each other on a deeper level. Deeper than your typical handy-man, paint vendor, cleaning service or any other type of on-call service. While having someone on-call (or on speed dial if they have been with you long enough), to “go fix” something at your home… especially your second home… nothing trumps having a trusted resource that can help you manage your time, your home and your property… in the way you would want it done, without doing it yourself.
To accomplish this level of trust, I am sure we would need to agree on a few key areas.
First, you will need to be able to get to know that person, I mean really know that person, if you are going to allow them the opportunity to earn your trust. To know how you want certain aspects of the request done within in your home (and outside for that matter), open and honest conversations are a must. Without these conversations, vendors may fail to meet your wants and needs, and we are not looking to be just another vendor. When the time is right, this earned trust will allow this “partner” to take the reins and do what needs to be done on your behalf. That is not as easy as it might seem simply reading it.
“The best way to know someone is to spend time getting to know them.”
I know this statement seems very basic, but is it? When my family used a “service provider” around our properties, we were always taught to go out of our way to try to have more in-depth one-on-one conversations and get to know who we were dealing with.
This kind of depth allowed us to get to know someone more intimately, how they operate, how they invoice, what we should expect, to make sure they were fully aware what we expected and to clarify what we should expect from them. While the wisdom was passed down multiple generations, the take away was more than just making sure a “vendor” knew what we wanted him or her to do. It goes much deeper.
This leads me to why you are here…
I would like you to consider allowing CabinCareWNC to work on your behalf. We are aware that you have a list of people that you call for all those “little things” around your cabin. If they are good at what they do, we would like the ability to refer them for our requests as well. If you have someone you know, like and trust, tell us about them here. We also know (first hand) how much of your personal time it takes to manage multiple people and projects.
Living in the area we service, we understand the hassle of trying to get someone “local” to come out to your property to give you an estimate, show up for what you believed was a scheduled appointment, or to finish interior work while you are there… especially if you are only up for the weekend or a holiday to supervise. We know the frustration of trying to wrangle service providers, so much so if I told you our experience was like herding cats, you might tend to agree.
If you have lived here long enough then you may have come to realize that many of the top local service providers are so good – not only at doing the work, but managing their processes – that the ability to get those providers to work on the smaller projects that you need to be done (from $250 to $10,000), has become virtually impossible. The issues this causes homeowners like you and me, and the process of locating and retaining some to work “locally,” seemed not only inefficient but ineffective. If you are like most, good enough has become the norm. What it does accomplish could almost be considered theft. It has stolen large chunks of your valuable time, stolen it away from the things you would rather be doing while you are here.
This leads me to why we are here…
We at CabinCareWNC would like to offer you a trustworthy solution locally. We want to earn your business. So much so we have designed this company to be more like a partner. In our opinion, not only have we lost the beauty and art of business to “box stores,” but we have by default trained the workforce to run the race to the bottom while engaging in pricing wars and putting integrity and professionalism last. More importantly, we are not teaching the future generations how to “properly” open, manage and operate and successful small business.
But there is another reason…
I am helping my 10-year-old daughter’s business idea. If you don’t know the CabineCareWNC back story, you can read it here. Needless to say, when she expressed interest in opening a service company here in the Sapphire Valley, successful or not, I wanted to expose her to what the process was to start a small business and what it would take to follow through on her idea.
Like any parent, I could not be more proud of the vision. It was her choice, after all, to find and purchase the rights to the Black Bear hugging the trees because she said the image expressed what we wanted people to know and the importance of keeping this area beautiful. It is not a simple thing to open a business, and so she didn’t struggle, become frustrated (as we all have started a business) and eventually quit, I submitted my resume and fortunately was hired as her Operations Manager. I say this tongue in cheek of course, but I wanted to make sure all the “T’s” were crossed and “I’s” were dotted.
I believe in her idea so much, that when she is working on a clients behalf on one of her services (Residential Cleaning, Pet Sitting, and House Sitting, I am right by her side making sure it is being done correctly and she is learning not only the how… but the why.
I also had the selfish desire to make sure that people like us (you and I), have access to quality sources to do work on our properties here in Sapphire. It was my goal to build a list of people and local businesses that we can trust. I wanted to be a resource for people that are actually doing the work, so they could focus on doing what they were good at while allowing me to focus on my skills (marketing, customer service, and design). Most of all I saw a need for hardworking and dedicated people from within our local community, that could not only take care of the things that we needed to be done, large and small but would join us and continue to add value, work hard and improve the community – one property and one client at a time.
No matter you need, I would be honored to discuss it with you at no charge. Click here to send me a message.
Sincerely,
Chris Bauer
Operations Manager
CabinCareWNC, LLC.
